The Grace and Ethel Purchase

            policy

A Hassle-Free Experience

you can find a full outline of our policies below. If you can’t find the information you’re looking for, get in touch.

95718608_10158264820913887_1148663504094
60278978_10157242715593887_8196651527696
120653698_10158678558148887_108729886208
29511425_10156278581503887_1663579140487

Refunds and Returns

All the Details

we offer a

  • Returns and exchanges


I gladly accept any returns 

Just contact me within:14 days of delivery.

Ship items back to me within:30 days of delivery



Conditions of return


Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Tropical Leaves
Plants and Pottery

Shipping Policy

How it Works

I use professional furniture courier services to collect and delivery all my pieces. I use them on a regular bases, all my items are fully wrapped in bubble wrap and shrink wrapped and cardboard before delivery. 
I try to get all items delivered within 1-2 weeks but this will depend on the courier schedule and route. Some times it may take a little long. 
Before purchasing one of my items please contact me for a delivery quote with your full postal code
Delivery prices start from £30-£120.
Once a item is purchased a contact number will be needed to pass on to our courier as it will be needed to contact you regarding delivery.